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Laxce
Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data in compliance with international privacy laws.

Last Updated: December 15, 2024
Effective: January 1, 2025
GDPR Compliant
CCPA Compliant
ISO 27001

Data We Collect

We collect only the information necessary to provide our services and ensure security.

Personal Information
  • Email address (for account creation and communication)
  • Username or display name
  • Profile information (optional)
  • Contact information for support
  • KYC/AML information (if required by law)
Technical Information
  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Transaction data (public blockchain information)
  • Log files and analytics data
  • Device identifiers and cookies
Wallet Information
  • Public wallet addresses (stored locally on your device)
  • Transaction history (from blockchain)
  • Token balances and holdings
  • Network preferences and settings
  • Private keys (never stored on our servers)
Financial Information
  • Transaction amounts and types
  • Trading history and patterns
  • Gas fees and network costs
  • Staking and yield farming data
  • DeFi protocol interactions
Advertising & Marketing Data
  • Advertising preferences and opt-in/opt-out choices
  • Marketing campaign interactions
  • Ad click-through rates and engagement
  • Cross-platform advertising identifiers
  • Marketing communication preferences
AI & Analytics Data
  • Transaction pattern analysis (with consent)
  • Usage behavior for AI training (anonymized)
  • Feature interaction data for optimization
  • AI model performance feedback
  • Personalized recommendation interactions

How We Use Your Data

We use your information responsibly and only for legitimate business purposes.

Service Provision

To provide and maintain our DeFi services, process transactions, and ensure platform functionality.

Security & Fraud Prevention

To protect against fraud, unauthorized access, and ensure the security of our platform and users.

Communication

To send important updates, security alerts, and respond to your support requests.

Improvement

To analyze usage patterns and improve our services, features, and user experience.

Compliance

To comply with legal obligations, regulatory requirements, and enforce our terms of service.

Legal Basis

Contract performance, legitimate interests, legal obligations, and consent where applicable.

Data Sharing & Disclosure

We do not sell your personal data. We only share information in limited circumstances.

Service Providers

Trusted third-party services for hosting, analytics, and support (with strict data protection agreements).

Legal Requirements

When required by law, court order, or government request (with proper legal process).

Security & Protection

To protect our rights, property, or safety, or that of our users and the public.

Business Transfers

In case of merger, acquisition, or sale of assets (with user notification and consent where required).

Regulatory Authorities

Financial regulators and law enforcement agencies as required by applicable laws.

Blockchain Networks

Public blockchain data is inherently transparent and accessible to all network participants.

Your Privacy Rights

You have control over your personal data. Here are your rights and how to exercise them.

Access

Request access to your personal data and information about how we process it.

Correction

Request correction of inaccurate or incomplete personal data.

Deletion

Request deletion of your personal data, subject to legal and operational requirements.

Portability

Request a copy of your data in a structured, machine-readable format.

Objection

Object to processing of your data for certain purposes.

Withdrawal

Withdraw consent for data processing where consent is the legal basis.

Restriction

Request restriction of processing in certain circumstances.

Complaint

Lodge a complaint with your local data protection authority.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage.

Essential Cookies

Purpose:

Required for basic website functionality and security

Examples:

Authentication, session management, security features

Storage:

Local storage and session storage

Analytics Cookies

Purpose:

Help us understand how users interact with our platform

Examples:

Google Analytics, usage statistics, performance monitoring

Storage:

Browser cookies with configurable expiration

Functional Cookies

Purpose:

Remember your preferences and settings

Examples:

Language preferences, theme settings, display options

Storage:

Local storage and persistent cookies

Marketing Cookies

Purpose:

Used for advertising and marketing purposes

Examples:

Retargeting, social media integration, ad performance

Storage:

Third-party cookies with user consent

Advertising Cookies

Purpose:

Deliver personalized advertisements and measure ad performance

Examples:

Google Ads, Facebook Pixel, programmatic advertising

Storage:

Third-party cookies requiring explicit consent

Cookie Management

Browser Settings

  • Clear cookies through browser settings
  • Set browser to block third-party cookies
  • Use incognito/private browsing mode
  • Install ad-blocking extensions

Our Cookie Controls

  • Cookie consent banner on first visit
  • Granular cookie preference settings
  • Easy opt-out from marketing cookies
  • Cookie policy updates notifications

Advertising & Marketing

We may use your data for advertising purposes, but only with your explicit consent.

Personalized Advertising

We may use your transaction patterns and preferences to show relevant advertisements. This includes:

  • DeFi product recommendations based on your trading history
  • Educational content about cryptocurrencies you hold
  • Promotions for new features that match your usage patterns
  • Cross-platform advertising on social media and search engines
Requires explicit opt-in consent
Third-Party Advertising

We work with trusted advertising partners to deliver relevant content:

  • Google Ads and Google Analytics
  • Facebook and Instagram advertising
  • Twitter/X advertising campaigns
  • Programmatic advertising networks
Requires explicit opt-in consent
Advertising Controls

You have full control over advertising preferences:

  • Opt-out of personalized advertising at any time
  • Manage cookie preferences in your browser settings
  • Use ad-blocking software without affecting core functionality
  • Contact us to completely disable advertising tracking
User-controlled settings

Artificial Intelligence & Data Access

We use AI to enhance your experience, but you control how your data is accessed and used.

AI-Powered Features

We use artificial intelligence to enhance your experience:

  • Fraud detection and risk assessment
  • Market analysis and trading insights
  • Personalized portfolio recommendations
  • Automated customer support responses
  • Security threat detection and prevention
Required for service functionality
Transaction Data Analysis

AI may analyze your transaction data for:

  • Pattern recognition for security purposes
  • Market trend analysis and insights
  • Personalized investment recommendations
  • Risk assessment and compliance monitoring
  • Service optimization and feature development
Requires explicit user consent
AI Data Controls

You control how AI accesses your data:

  • Opt-in consent for AI analysis of transaction data
  • Granular control over which data types AI can access
  • Ability to revoke AI access at any time
  • Transparent reporting on AI data usage
  • Human review of AI decisions affecting your account
User-controlled with granular settings
Data Anonymization

When AI processes your data, we ensure:

  • Personal identifiers are removed or encrypted
  • Data is aggregated when possible
  • AI models are trained on anonymized datasets
  • Individual user data is not identifiable in AI outputs
  • Compliance with data minimization principles
Automatic privacy protection
AI Consent Management

Your AI Controls

  • Enable/disable AI analysis of transaction data
  • Control which data types AI can access
  • Opt-out of personalized AI recommendations
  • Request deletion of AI-processed data

Transparency Features

  • Clear explanation of AI data usage
  • Regular reports on AI data processing
  • Human review of AI decisions
  • Appeal process for AI-generated outcomes

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy.

Retention Periods

Account Data

Until account deletion or 3 years of inactivity

Service provision and legal compliance

Transaction Data

7 years (legal requirement)

Financial regulations and tax compliance

KYC/AML Data

5 years after account closure

Anti-money laundering regulations

Log Files

12 months

Security monitoring and troubleshooting

Marketing Data

Until consent withdrawal

Marketing communications with consent

International Data Transfers

Your data may be transferred internationally. We ensure adequate protection measures are in place.

European Union

Adequacy decisions, Standard Contractual Clauses (SCCs), Binding Corporate Rules

United States

Privacy Shield (where applicable), SCCs, Data Processing Agreements

Asia-Pacific

SCCs, Local data protection laws compliance, Encryption in transit

Other Regions

SCCs, Adequate safeguards, Local law compliance assessment

Children's Privacy

We are committed to protecting the privacy of children and young users.

Age Requirement

Our services are intended for users 18 years or older.

Our Policy

We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Parental Rights

Parents or guardians who believe we have collected their child's information should contact us immediately.

Data Breach Notification

In the unlikely event of a data breach, we have procedures in place to protect your information.

Notification Timeframe

72 hours for EU residents, as required by GDPR

Notification Process

We will notify affected users and relevant authorities within the required timeframe

Response Measures

Immediate security assessment, containment, and remediation procedures

Security Measures

We implement industry-standard security measures to protect your data.

Our Security Practices
End-to-end encryption for sensitive data transmission
Multi-factor authentication for account access
Regular security audits and penetration testing
Secure data centers with physical and digital security
Employee training on data protection and privacy
Incident response procedures and breach notification protocols
Regular software updates and security patches
Access controls and least privilege principles
Data backup and disaster recovery procedures
Vendor security assessments and monitoring

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.